Softness or wet packaging alone is not an acceptance or rejection criterion. Record the finding, segregate the goods and obtain an authorized quality decision.
Record softness or wetness with lot and time; do not decide acceptance from appearance alone. Segregate under procedure, measure at the product-defined point with the specified instrument and preserve records. Authorized quality decides against product requirements.
Thawed appearance is an observation, not a substitute for measurement and history.
Segregate under procedure; match lot, order, time and box.
Measure with the point and instrument specified by the product procedure; record the result.
Wait for an authorized decision. Send the measurement, logger file and product requirements to authorized quality.
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