A platform-screen outage alone does not show whether the device recorded data.

Verify the scope

Check access interruption, device display and local file separately.

On a manual form, record run ID, time, measurement location, product condition and reviewer.

Planning fields

  • Outage scope
  • Local record
  • Manual event form
  • File reconciliation

When service returns, compare the file by time and run; if records remain uncertain, refer product disposition to the authorized process.