Assess product requirements alongside packaging, stacking and route; a temperature record alone cannot explain shape or contact damage.
Verify product type and process requirements; record packaging, stacking, contact and measurement location in a route trial. At handoff, document shape and package condition alongside temperature; leave product acceptance to the authorized procedure.
For pastry goods, temperature, shape and contact are separate observations.
Record product, tray and separator positions.
Inspect shape and package alongside measurements.
Complaint record. Separate physical damage from temperature events.
Sources and correction policy for this article
