Waiting in a vehicle and waiting after unloading create different access conditions.
Time the events
Record unloading, queue start, receipt and lid-opening times.
Without a defined drop area, containers may block access or mix with empties; name the location and owner in the delivery procedure.
Queue record
- Queue start
- Waiting place
- Lid opening
- Receipt time
Do not treat recurring waits as exceptional; review records with route, product requirements and receiving process.

