Waiting in a vehicle and waiting after unloading create different access conditions.

Time the events

Record unloading, queue start, receipt and lid-opening times.

Without a defined drop area, containers may block access or mix with empties; name the location and owner in the delivery procedure.

Queue record

  • Queue start
  • Waiting place
  • Lid opening
  • Receipt time

Do not treat recurring waits as exceptional; review records with route, product requirements and receiving process.