A breakdown, accident or closure can interrupt a route. Separate delivered containers from those on the vehicle; link IDs to the next movement.
The driver's first report
List IDs of containers on the vehicle. If unreadable, report distinguishing details instead of guessing.
Report latest reading, time and device or file ID. No reading is not normal temperature.
Record location, report time and any waiting estimate; state the time source.
Count unopened and delivered containers separately; link delivery confirmation to the trip record.
What the office compares. Compare interruption time with departure, delivery and measurement times. This shows when containers remained on the vehicle, not goods status.
Recording during a wait
Add each reading with value, time and point; keep earlier readings. A gap is not a measured normal period.
If there is a transfer. Record container IDs, time and receiving vehicle at transfer. Resolve mismatches before completing the movement.
Notifying recipients
Send the delay and estimated arrival to the recipient. Record notification time and recipient; an estimate is not confirmed arrival.
The record on return
Order interruption, waiting, transfer and return in the incident record. Refer undelivered IDs to quality; the authorized role records status.
Building the timeline. Vehicle, phone and logger clocks may differ. Preserve raw times and time zone; show conversions and their reason separately.
Preparing the transfer vehicle
Record receiving vehicle, custodian and loading time. Check securing and transport against site instructions.
