What a washing machine does to a thermal bag depends on the inner layers more than the outer fabric. The drum can crease and crack a foam insulation panel, bend a rigid base and push water through the seams into the insulation, so a bag that is dry outside stays damp inside. The decision takes four steps.

  1. Take out the base board, dividers, strap and ice packs. If the rigid base cannot be removed, the bag stays out of the machine.
  2. Feel the insulation. A rigid foam panel or a foil liner can crack where it folds; with insulation like that, the bag is cleaned by hand.
  3. Read the label: the number in the tub is the maximum water temperature, a bar under it calls for a gentle cycle, a hand in the tub allows hand washing only, and a crossed-out tub means no washing at all.
  4. Dry the bag with the zip open and its shape supported. If moisture or odour remains in a seam, keep it out of dispatch.