A void may make a pack-out different from a validated full load. Check whether goods move and what point the record represents.

Record what you see

Use a fill line or photo to document the void, product layout and coolant position.

Compare part-loads

Trial different loads in the same box; record closure, movement and measurement location. Do not assume a fixed effect from empty volume.

Choose a repeatable setup

For recurring part-loads, compare a divider suitable for the product and model instructions with a smaller box under the same route conditions.