How a courier verifies a container before handoff

Match container ID, address and external condition; record a mismatch before unloading.

25 May 2026Updated 23 September 2026

Short answer

Before unloading, match the route address and container ID on the manifest to the unit label. Check lid or seal condition and visible damage or leakage without opening; record time, location and photo. If they do not match, do not leave the load at the wrong address; get dispatch instructions and add the decision to the handoff record.

Unloading is the handoff point to verify the container and delivery match.

Open the manifest in delivery sequence.

Compare the container ID with the listed number.

Also match recipient address and order reference.

If the label is unreadable, do not guess the identity.

Visually check lid, lock or seal condition.

Note visible impact, wetness or leakage.

Do not open the unit during this check; follow local handoff procedure.

Pause unloading if identity or address does not match.

Get written or system-recorded direction from dispatch.

Record container location and responsible person while awaiting a decision.

Add handoff time, vehicle and courier ID to the form.