Surface frost alone does not show that a plate's filling is ready.

Verify the product type

Check the exact SKU instructions for full-freeze and solidification conditions.

Record batch conditions

Airflow, rack spacing, starting state and batch density affect preparation.

Check card

  • Plate SKU
  • Batch and rack
  • Freezer setting
  • Acceptance state

If it fails the SKU method, hold it from dispatch; investigate repeated rack issues through airflow.