An outcome photo alone cannot explain a damage claim.

Evidence file

  • Claim and trip ID
  • Raw record
  • Decision record
  • File index

Set the method before results

Separate raw evidence supporting the claim from interpreted reports; avoid unrelated file volume.

Verification activity

Link handover evidence, container ID, logger file, event time, product decision and cost document.

Before submission, independently verify original files and index integrity; do not recreate records afterwards.