When containers appear short in the warehouse, first locate them and identify their status. Keep the same ID on labels or scans through order, courier and return steps.
Define states to match the site's actual flow, such as empty-ready, picking, sealed for dispatch, with courier, awaiting return and washing. Timestamp each transition and record cancellations or loss separately.
Review actual cycle time alongside order volume and the wash queue. Pilot a picking window or return scan based on the measured bottleneck; do not publish a fixed turnaround or fleet ratio.


