If a plate jams in its rail, stop the task first; do not pull or lever it free.

Record the observed cause

  • Visible ice or moisture.
  • Visible damage to the rail or plate edge.
  • Whether the plate matches the model.

Do not intervene without the manual

Confirm the release method and permitted materials in this model’s manual and the site procedure.

Segregate if damaged

If the rail or plate looks damaged, remove the container from the line, tag it and notify technical service.

Forcing can add damage

Force may further damage the part or rail. Do not assume a safe method.

Make a short record. Write the container ID, rail, observed condition and action taken.

Look for recurrence

Compare recurring jams by date and container ID; send them to service under the site procedure.

Return to use. Have authorized technical staff assess suspected damage and repair needs; do not return the container before recording their decision.