Before unloading, photograph all packaging sides, labels and visible impact marks with delivery details and date. Reconcile quantities against the delivery note and order.
After unpacking, check model and serial numbers, accessories, body, lid, gasket, latch and castors. Record defect location and affected function instead of speculation.
Describe only observed conditions on the receipt and keep packaging and photos on file. Verify notification timing and contacts from the purchase, carriage and warranty terms.
