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What should you do if an ice pack breaks in transit?
28 April 2026
What should you do if an ice pack breaks in transit?

An instant pack, a gel pack and a GEBHARDT eutectic plate differ in filling, in the risk to goods they touch and in the first decision: what to record at delivery, how cold the replacement plate must be frozen, and which records decide acceptance.

Risk and emergencies
Can an ice pack make a box too cold?
26 April 2026
Can an ice pack make a box too cold?

Yes: a product surface can freeze near a pack while average air looks acceptable. The lower limit, product points and layout are tested together.

Food quality and shelf life
Can a thawed ice pack be frozen again?
23 April 2026
Can a thawed ice pack be frozen again?

An intact reusable pack or eutectic plate is frozen again after thawing. Instant cold packs and packs that leak or crack do not go back into the freezer.

Managing reusable containers
What is the difference between an ice pack and ordinary ice?
22 April 2026
What is the difference between an ice pack and ordinary ice?

Ordinary ice melts at 0 °C and leaves free water in the box. A sealed pack keeps its filling inside the shell, and a eutectic plate can be chosen with a melting point between -3 and -21 °C.

Eutectics and insulation
Can gel packs be heated for warm transport?
21 April 2026
Can gel packs be heated for warm transport?

A gel pack is heated only when its label gives a heating method. A heated pack holds little heat because nothing changes phase, so it cannot keep hot food above 60 °C on a long route.

Risk and emergencies
Should a gel pack touch the product directly?
19 April 2026
Should a gel pack touch the product directly?

A frozen gel pack touching the product can freeze the contact point even while box air looks acceptable. The freezing limit, plate melting points and separator criteria are given below in numbers.

Food quality and shelf life
Can gel packs be reused?
18 April 2026
Can gel packs be reused?

A gel pack made for reuse can be refrozen while its shell stays intact. The freezer setting follows the plate's melting point, and for vaccines CDC sets a stricter rule.

Managing reusable containers
What should you do when a gel pack leaks in the box?
17 April 2026
What should you do when a gel pack leaks in the box?

A leaking gel pack stops the shipment. Goods, gel pack and transport box each get a separate decision: the goods decision rests on the safety data sheet, the box decision on the cleaning record.

Risk and emergencies
Does a gel pack freeze solid?
15 April 2026
Does a gel pack freeze solid?

A pack that stays soft may be unfrozen, or frozen but still flexible. The glycol content and the freezing time tell the two apart.

Eutectics and insulation
Is ice-pack filling harmful? How to respond to a leak
12 April 2026
Is ice-pack filling harmful? How to respond to a leak

Reusable gel packs are mostly water and propylene glycol, and minor contact causes mild irritation. Instant cold packs are the type that needs care; a leaking pack and the goods it touched are set aside.

Risk and emergencies
At what temperature should an ice pack be frozen?
11 April 2026
At what temperature should an ice pack be frozen?

An ice pack is frozen at least 5 °C below the melting point of its filling. For a GEBHARDT plate that melts at -18 °C, that means -23 °C for 24 hours.

Eutectics and insulation
How should foam boxes be stored?
9 April 2026
How should foam boxes be stored?

An empty box is light but bulky. Sunlight, the pressure of one narrow contact point and look-alike models are the three ways stock gets damaged; each one comes with a figure and a check.

Warehouse and dispatch
How should a crushed foam box be recorded at delivery?
8 April 2026
How should a crushed foam box be recorded at delivery?

Record damage and handover conditions before opening. Assess packaging damage and product acceptance in separate processes.

Risk and emergencies
How can a foam box be restrained inside an outer carton?
7 April 2026
How can a foam box be restrained inside an outer carton?

The inner box should not shift, and supports should not crush its walls or lid. Validate the pack with the carrier's applicable test conditions.

Warehouse and dispatch
Where do thermal bridges occur in a foam box?
6 April 2026
Where do thermal bridges occur in a foam box?

In the ATP IR class the average K value of the body is at most 0.40 W/m²K. Thin sections at corners and in the lid channel pass more heat than that average; where they sit and how much heat they pass, in numbers.

Eutectics and insulation
How do you inspect a lid gap on a polystyrene box?
5 April 2026
How do you inspect a lid gap on a polystyrene box?

Inspect an empty box on a level surface along all four edges; use a maker specification or approved packaging trial for criteria.

Measurement and traceability