When technical sources conflict, match the model and conditions

Do not treat source count as a vote. Compare codes, revisions, measurement conditions and written manufacturer confirmation.

29 April 2026Updated 23 September 2026

Short answer

First check whether product code, option, market, revision and measurement conditions match. A majority of sources does not by itself establish the correct value. If a conflict affects payload, dimensions or safety, do not guess; obtain written confirmation from your supplier and record the chosen value's source, date and scope.

Technical pages and catalogues can show different values; that alone does not reveal which is wrong. Resolve the difference by exact product variant and measurement context.

Match the sources

Compare article/model code, options, market, document revision and date. Check whether dimensions include castors and under what conditions a capacity is stated.

Get critical values confirmed in writing

If a difference could change dimensions, load limits or safety decisions, do not count documents. Ask your supplier for written confirmation or a current drawing for the exact configuration.

Keep the resolution traceable

Record selected value, source link, date, model scope and decision owner. If conflict remains, disclose both values and uncertainty in the quote or technical text.

Recheck after changes

Do not automatically carry over earlier confirmation when product code, revision or market changes. Transfer critical technical data to purchasing and installation records.