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How many times did the door open: the round's quietest cost
12 May 2024
How many times did the door open: the round's quietest cost

A one-week count records how long each opening lasted and why it happened. That gives you the door's share of refrigeration load, product temperature and round time on your own route.

Transport and routing
Set loading order from the stop plan and opening records
11 May 2024
Set loading order from the stop plan and opening records

The first delivery must be accessible; verify where and when the load is opened using product records.

Warehouse and dispatch
Measure last-stop risk with route and product records
10 May 2024
Measure last-stop risk with route and product records

The last stop alone is not a risk indicator. Compare trip duration, openings and product receipt data together.

Transport and routing
Supervision and handoff evidence for a kerbside load
9 May 2024
Supervision and handoff evidence for a kerbside load

Plan supervision, access and weather before staging goods on a kerb. Record location, time and handoff acknowledgement for each load unit.

Transport and routing
Define the handoff boundary between driver and store
7 May 2024
Define the handoff boundary between driver and store

Agree with the store on doorstep, receiving-area or cold-room handoff. Use a record to show when product, container and responsibility transfer.

Retail operations
What to do after missing a delivery window
6 May 2024
What to do after missing a delivery window

Record delay onset, product custody and decision owner; verify conditions before rescheduling handoff.

Transport and routing
How to document custody when delivering to a closed store
5 May 2024
How to document custody when delivering to a closed store

Agree and record drop-off authorisation, secure location, handoff time and morning check in advance.

Transport and routing
How to monitor chilled goods while waiting for a shared goods lift
4 May 2024
How to monitor chilled goods while waiting for a shared goods lift

Record queue start, load location and handoff readings; verify lift and container limits from documents.

Retail operations
Delivering into a shopping-centre unit: the service corridor is a queue
3 May 2024
Delivering into a shopping-centre unit: the service corridor is a queue

In a shopping centre the distance is short and the time is long. The queue at the bay and in the service corridor sets the time; the lift door decides whether the container fits.

Transport and routing
Planning safe delivery to a store without a loading dock
2 May 2024
Planning safe delivery to a store without a loading dock

Check surface, slope, thresholds and equipment from vehicle to receiving point; choose the method from a site risk assessment.

Transport and routing
How to set a delay allowance for a shipment
29 April 2024
How to set a delay allowance for a shipment

Compare actual route and wait records with product requirements, and document who decides when delays occur.

Transport and routing
How to validate overnight loading for morning delivery
28 April 2024
How to validate overnight loading for morning delivery

Track loading, parking, overnight data and morning receipt as one chain, then validate the plan with a route trial.

Warehouse and dispatch
The first two hours after harvest: shelf life lost in the field
31 March 2024
The first two hours after harvest: shelf life lost in the field

Produce has its longest life at harvest, and every hour at field temperature comes out of it. In the FAO table, one hour at 30 °C equals about 14 hours at 0 °C.

Food quality and shelf life
Dry and chilled goods in one vehicle: verify the layout in practice
30 March 2024
Dry and chilled goods in one vehicle: verify the layout in practice

Test closed equipment and a secured load layout on the real route. Product separation, temperature records and net payload all matter.

Containers and equipment
How to test refrigeration needs during a delivery round
29 March 2024
How to test refrigeration needs during a delivery round

Do not decide to switch a unit off by guesswork. Check vehicle and unit guidance alongside real load, route duration and product-temperature records.

Fleet and refrigeration units
What does a container's tare weight add to freight?
20 March 2024
What does a container's tare weight add to freight?

Air freight is billed on the higher of actual and volumetric weight. In an insulated container the walls take up volume without carrying product, while tare adds to weight.

Cost and investment