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How to separate a temperature excursion from a product decision
16 May 2024
How to separate a temperature excursion from a product decision

Log an alarm as an event; base product suitability on specification, time and location evidence.

Measurement and traceability
What a cold chain break actually is
15 May 2024
What a cold chain break actually is

A cold chain break is a product leaving its own temperature range and staying out long enough to affect quality or safety. A brief ripple is not a break, and the definition is written per product.

Measurement and traceability
How many times did the door open: the round's quietest cost
12 May 2024
How many times did the door open: the round's quietest cost

A one-week count records how long each opening lasted and why it happened. That gives you the door's share of refrigeration load, product temperature and round time on your own route.

Transport and routing
Manage delivery-note mismatches with wait and measurement records
8 May 2024
Manage delivery-note mismatches with wait and measurement records

Match order, delivery note, labels and physical load differences in an incident record. Also note where the load waits and who must decide.

Retail operations
How to document custody when delivering to a closed store
5 May 2024
How to document custody when delivering to a closed store

Agree and record drop-off authorisation, secure location, handoff time and morning check in advance.

Transport and routing
What temperature threshold should trigger a rejection at goods-in?
30 April 2024
What temperature threshold should trigger a rejection at goods-in?

The threshold comes from the legal limit and from the days the product still has to survive on the shelf. One number does not fit every category, and the measurement method is written down with it.

Retail operations
How many minutes does an open lid cost you?
23 April 2024
How many minutes does an open lid cost you?

How many minutes a lid may stay open depends on the product limit and on the number of openings on the route. Below: the temperature limits in the regulation, a total open-time calculation and a field logging step.

Containers and equipment
How to verify field training with a phone video
9 April 2024
How to verify field training with a phone video

Link each clip to the current instruction and record completion with a practical check.

Measurement and traceability
Manage a new customer's first delivery with evidence and feedback
8 April 2024
Manage a new customer's first delivery with evidence and feedback

Confirm address, receiving window, paperwork, equipment and handoff measurements with the customer before dispatch.

Supply relationships
How to document delivery photos and readings
1 April 2024
How to document delivery photos and readings

Turn the customer's request into clear acceptance criteria. Link handover time, measurement point, instrument, product and packout photos to the lot.

Supply relationships
Which records show the value of an invisible service?
7 March 2024
Which records show the value of an invisible service?

Compare delivery, deviation, return and cost data before and after across the same scope.

Cost and investment
Using stability data after a temperature excursion
28 February 2024
Using stability data after a temperature excursion

Do not decide an excursion from one temperature reading. Document exposure with raw data, product and batch details, then obtain an authorised decision.

Pharmaceutical cold chain
The first quality step in a young business
23 February 2024
The first quality step in a young business

Choose one meaningful product or process check; define its method, limit and response to deviations.

Measurement and traceability
How to present evidence when selling cold-chain equipment
17 February 2024
How to present evidence when selling cold-chain equipment

Support sales claims with test conditions, records and clear assumptions, then validate on the customer's route.

Supply relationships
With hot food, the temperature and the time spent at it
16 February 2024
With hot food, the temperature and the time spent at it

If the wait between kitchen departure and service is not recorded, nobody can see where the heat is lost. The limit and the time are written in the guidance; the measuring is done on the floor.

Containers and equipment
Prepare BRCGS and IFS transport evidence
15 February 2024
Prepare BRCGS and IFS transport evidence

Do not assume clause requirements. Trace a real shipment end to end and map evidence to site scope and current version.

Regulations and standards